Line Install and Rental

Support UK can install, switch, upgrade, and move analogue, mulitiline and ISDN lines and save money on your monthly business line rental.

We can switch lines from an existing BT account quickly and seamlessly. We can also arrange for BT Openreach engineers to upgrade your lines and install new ones.

Support UK Line Rental service is suitable for any customer with BT lines that wishes to gain better value line rental. There will be no disruption of service, as the line remains a BT Line. We can support analogue lines, ISDN2, and ISDN30.

 

Benefits:

• One bill solution showing line rental reports and itemised calls rather than two separate bills.
  
• Line Rental Discounts available
• Continue to benefit from any BT Select Services that maybe on the lines
• All BT Network Services supported

 

Switching your line rental to Support UK will stop all Line bills from BT. You will start to receive one bill from Support UK showing line rental and other services you may receive from us.

 

After receiving your order, we will contact BT on your behalf and arrange the seamless transfer of your lines to us.

 

It is not a problem if BT Maintains your phone system. Any separate charges for system maintenance or equipment rental (such as payphones and the like) will continue to be billed for by BT. However Support UK will still bill for all the Line Rental charges, thus saving your business money.

 

Any faults or service issues will be reported to Support UK. We will then liaise with BT Wholesale on your behalf to get the problem fixed. Support UK have an out of hours emergency number which can be used for fault reporting. The fault will be reported to BT in the normal way, and if necessary an engineer visit will be arranged usually for the next working day.